Shortlisted for start up of the year 2025 by Travolution.com

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shapeBuilding AI Agents for the travel industry

NilgAI empowers businesses with custom AI Agents that automate bookings, guest conversations, and travel operations.

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AI agent interface for travel industry automation
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The Problem

Brands are still guessing user intent

Travel platforms rely on fragmented click data inside their complex UIs to infer user behaviour, rather than knowing it for sure.

They remain blind to what users want or why they abandoned their booking journey. A problem that can be solved with AI Agents.

Value Proposition

Cater to your guests, the human way

Whether it is pitching clients, processing payments, managing bookings, or supporting travellers post-payment, NilgAI brings your entire travel workflow together with AI Agents.

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Viator
SkiLifts
TravelPayouts
DiscoverCars
GetYourGuide
Headout
Agoda
Duffel
in addition to many more APIs...
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API Flexibility

Add your APIs or pick from our partners'

Whether you use your own travel APIs or prefer reliable third-party options, we've got you covered. Our partner APIs are already integrated into NilgAI for immediate use by the AI Agent.

Launching with NilgAI

We deploy custom AI agents that work reliably and execute actions on behalf of your users.

PROVEN RESULTS

Built for enterprise workflows

  • 74% First-Pass Resolution (FPR)
  • <3s Agent Response Time
  • 92% Response Quality Score

*Benchmarked across more than 18,400 agentic sessions.

From conversation
to action

AI Agents that simply work.

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Custom-Built

Every AI Agent is trained from the ground up with your existing APIs, data, workflows, and brand guidelines, ensuring it aligns seamlessly with your business.

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Travel-Native Design

Our team works round the clock to pre-equip each AI Agent with deep insights into traveler expectations across businesses of all sizes and segments.

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Deep Integrations

The Agent integrates directly with your booking, CRM, and payment APIs to execute real actions like payment processing and taking reservations.

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Precision at Speed

Response streaming happens in real-time in multiple languages, learns from every conversation, to keep your customers informed and impressed.

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Code Ownership

You own the entire agent codebase, with no lock-ins or other proprietary restrictions. NilgAI manages the AI agent post-deployment, at your sole discretion.

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What our clients think about us.

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Industries We Serve

Who We Build For

While we cater to each and every stakeholder in the travel segment, here are few key places where our partners are leveraging AI Agents.

Hotels / BnBs

Automate guest queries, check-ins, and upsells. Your guests get instant responses; you get more time to host.

Experience Providers

Answer inquiries, manage slots, and process payments — while your AI handles the routine work.

Transfer Operators

Coordinate pickups, manage flight delays, and send driver updates — without lifting a finger.

Travel Bloggers

Engage your readers, suggest destinations, and automate affiliate conversions through your own branded AI assistant.

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Ready to See What NilgAI Can Do for You?

Let's explore your business goals and design an AI system that fits — not a chatbot, but a true digital team member.

Prefer email? hello@nilgai.ai